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Returns:
Full Price Items:
Please initiate your refund/exchange or store credit request through our portal here within 14 days of receiving your order to ensure your return is received and processed within 30 days of the purchase date.
Sale Items:
For items purchased on Sale (Including temporary markdowns, flash sales and use of promotional codes) we will happily issue an exchange or store credit within 14 days of receiving your order. This excludes products purchased and marked as FINAL SALE. Please initiate your request here.
Final Sale Items:
For products marked FINAL SALE at time of purchase, they will not be eligible for return or refund, exchange or store credit. This does not affect your statutory rights.
Products are marked with a red FINAL SALE | NO RETURNS.
Styles purchased with a take a further discount during a Cyber Sale, Annual Outlet Sale or Warehouse Sale are deemed FINAL SALE.
Shipping to the United Kingdom:
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We offer free standard shipping on all orders over £150
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We ship all UK orders via DHL Express. Depending on an order’s final destination, we expect delivery to take between 2 - 5 business days. On occasion, parcels may be held up in customs which can lead to delays in delivery.
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The total amount you pay includes all appilcabe customs duties & taxes. We gurantee no additional charges on delivery. Please let us know if this is not the case and we will handle this with DHL.
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